Terms of Service

1. Acceptance of these Terms

By accessing or using SettleMe, you confirm that you accept these Terms and agree to comply with them. If you are using SettleMe on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms. If you do not agree, you must not use the service.

2. The service

SettleMe is a web-based tool that lets studios and freelancers design invoices and quotes, send them to their clients, collect payments through a secure client portal, and automate payment reminders. We may add, change or remove features over time to improve the service.

3. Accounts & eligibility

You must be at least 18 years old and able to form a binding contract to use SettleMe. You agree to provide accurate account information and to keep it up to date. You are responsible for your login credentials and for all activity that occurs under your account, and you must notify us promptly of any unauthorised use.

4. Plans, billing & renewals

SettleMe offers a free tier and paid Pro and Business plans. Paid plans are billed per active user seat, in advance, on a recurring monthly or annual basis. Payments are processed by Stripe.

• Renewals — paid subscriptions renew automatically at the end of each billing period until you cancel.
• Seats — you may add or remove seats as your team changes; charges adjust accordingly from the next billing period.
• Price changes — we may change our prices, and will give you reasonable notice before a change affects your renewal.
• Taxes — fees are exclusive of VAT and other applicable taxes, which we add where required.

5. Refunds & cancellation

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period, and you keep access until then. Except where required by law, fees already paid are non-refundable and we do not provide partial refunds for unused time.

6. Acceptable use

You agree not to:

• Use SettleMe for any unlawful, fraudulent or deceptive purpose.
• Send unsolicited or infringing content, malware, or unlawful material to any recipient.
• Attempt to gain unauthorised access to the service, other accounts, or our systems and networks.
• Reverse engineer, resell or misuse the service, or interfere with its operation.
• Use the service in a way that violates the rights of others or any applicable law.

7. Your content & ownership

You retain all rights to the content you create or upload — including your invoices, quotes, branding and client data (“Customer Content”). We claim no ownership of it. You grant us a limited licence to host, process and transmit your Customer Content solely to operate and provide the service to you. You are responsible for having the necessary rights and consents for the Customer Content you process through SettleMe.

8. Our intellectual property

SettleMe, including the software, design, templates and brand, is owned by SettleMe Ltd. and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service in accordance with these Terms. All rights not expressly granted are reserved.

9. Third-party services

SettleMe relies on third-party providers such as Stripe for payments and Resend for email delivery. Your use of those services may be subject to their own terms, and we are not responsible for third-party services outside our control.

10. Disclaimers

The service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or fit for a particular purpose. SettleMe is a billing tool and does not provide legal, tax or accounting advice.

11. Limitation of liability

To the fullest extent permitted by law, SettleMe will not be liable for any indirect, incidental, special or consequential losses, or for loss of profits, revenue, data or goodwill. Our total liability arising out of or relating to the service in any 12-month period is limited to the amount you paid us for the service during that period. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Termination

You may stop using SettleMe and close your account at any time. We may suspend or terminate your access if you breach these Terms or use the service in a way that risks harm to us or others. On termination, your right to use the service ends; provisions that by their nature should survive — such as ownership, disclaimers and limitation of liability — will continue to apply. You can export your data before your account is closed, as described in our Privacy Policy.

13. Governing law & jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the service.

14. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will revise the “Last updated” date above and, where appropriate, notify you. Your continued use of the service after changes take effect constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? Email us at legal@settleme.com, or write to SettleMe Ltd., Manchester, United Kingdom.